Tuesday, December 25, 2018

Merry Christmas 圣诞节快乐


Friday, December 14, 2018

Firefly may not be able to return to Changi

Firefly may not be able to return to Changi

Firefly suspended operations to Singapore from Dec 1, 2018, as it did not have approval from the Civil Aviation Authority of Malaysia to make the move.



Malaysian carrier Firefly may not be able to return to operating flights from Changi Airport.

The Malaysia Airlines subsidiary had applied for airport slots in Seletar Airport, hence its slots at Changi have been given up and redistributed to other airlines, said Transport Minister Khaw Boon Wan yesterday.

Firefly suspended operations to Singapore from Dec 1, as it did not have approval from the Civil Aviation Authority of Malaysia to make the move. CAAM had said that regulatory issues need to be resolved between the civil aviation authorities of both countries over the proposed move, as well as outstanding airspace issues.

Malaysia has protested against new flight procedures that will be implemented at Seletar next year, claiming the flight paths will stunt the development of the Pasir Gudang area.

Mr Ignatius Ong, Firefly's chief executive, has said in news reports that he is appealing to the Malaysian government for help to get back Firefly's slots at Changi Airport.

Firefly has incurred significant losses due to the suspension of flights to Singapore, its second largest destination from Subang after Penang, Malaysian daily New Straits Times reported.

Firefly had in 2014 agreed to shift operations from Changi to a new passenger terminal in Seletar Airport, that would handle turboprop flights, which Firefly operates. Mr Khaw said it had inspected Seletar and was pleased with it.

~Courtesy of Straits Times~

Tuesday, November 13, 2018

Multi-biometrics screening at Singapore checkpoints from April 2019

ICA to introduce multi-biometrics screening at checkpoints from April 2019

Travellers with faded fingerprints will soon not have to worry about getting stuck during immigration clearance.

From April 2019, the Immigration and Checkpoints Authority (ICA) will progressively deploy a new screening system which uses three biometric identifiers - fingerprints, facial and iris - to complement fingerprint matching for immigration clearance. ICA said this is more accurate and is useful for travellers with deteriorated fingerprints due to ageing, scarring or genetics.

The new system will be available at all checkpoints.

"With the BioScreen-Multi Modal Biometric Screening System, travellers can be authenticated using any of the three biometric identifiers," the agency said in a statement on Monday (Nov 12).

"This will enable more efficient immigration clearance for travellers who may face difficulties using their fingerprints."

After handing over their passports, travellers put two thumbs on a fingerprint scanner and concurrently look at a camera which scans their faces and eyes. A green tick on a screen indicates the process is completed.

When asked if the process will take the same amount of time as current procedures, ICA said: “As part of the trial, we will try to fine-tune the final outcome to achieve a more effective clearance process.”

The system is being trialled at manual and automated counters at Woodlands, Tuas and Tanah Merah Ferry Terminal checkpoints.

"A robust biometrics database of travellers, comprising facial images, fingerprint and iris, will be useful for post-incident investigation and data analytics purposes in the event of a security incident," ICA added.

FACIAL RECOGNITION

Meanwhile, the ICA has also been beefing up security at Singapore's borders with the use of facial recognition cameras, which have been deployed at Woodlands Checkpoint since 2012.

The cameras, found at strategic locations like entrances, queue lines and immigration counters, are used to identify wanted persons, including during post-incident investigations.

Since 2012, the system has identified persons wanted for offences like possessing multiple identities and previously overstaying in Singapore, although ICA declined to reveal exact figures due to operational security.

"More than 280,000 travellers pass through Woodlands Checkpoint every day," Deputy Assistant Commissioner (DAC) Lian Lee Siong from ICA told reporters on Monday.

"With this facial recognition technology, we will be able to process large volumes of passengers more efficiently and securely."

The cameras have also been used during stepped-up checks in the lead-up to the ongoing ASEAN Summit, and other major events like the Trump-Kim summit. ICA is also in the midst of deploying the cameras at other checkpoints like Changi Airport.

HOW IT WORKS

ICA works with other security agencies like the police to upload pictures of wanted persons into its database, which currently contains a few hundred thousand images.

The system can simultaneously compare faces of multiple travellers to those in the database and automatically flag wanted persons to officers in the command centre. These officers make a final identification before alerting their colleagues on the ground.

Officials said this process takes three to five seconds, which means suspects trying to flee the country will be nabbed even before reaching the immigration counter.

"If someone commits a crime inland and attempts to depart Singapore through our checkpoints, all we need is just a photograph of him and our system will be able to sieve him out from the crowd," DAC Lian said.

The system is smart enough to identify suspects using old photos, or if their features were altered or obstructed. For example, officials showed a real-life example of a wanted person being identified despite dying her hair a different colour.

It can also detect objects based on physical features like colour, size and dimension, meaning officers can identify suspects based on the colour of his T-shirt, or other security risks like unattended baggage.

"This provides you ways of identifying and verifying a person-of-interest even without an image," said Dr Naresh Kumar, a director at the Office of the Chief Science and Technology Officer, which helped produce the system.

"With the attributes and descriptors, we are able to nail down the person. This keeps our checkpoints safe and secure."

If officers need to look back in time, the system can trawl up to a year of old footage and automatically show instances of the suspect passing through.

As far as privacy is concerned, ICA said in a statement that only authorised officers are allowed to enter the command centre and operate the cameras.

"In addition, the user access rights are restricted such that users only have access to perform their assigned duties," it added. "Any officer found to have abused the system will be investigated and dealt with in accordance with the law."

MOBILE AND BODY-WORN CAMERAS

Besides the fixed cameras, ICA has also deployed mobile and body-worn cameras equipped with facial recognition technology.

The mobile cameras, which have been used for several Home Team operations since July 2017, are usually for large-scale events like festive celebrations, when prior intelligence has indicated the possible appearance of a wanted person.

These cameras can be set up within 10 minutes and is useful when it is not practical for officers to patrol the ground for long hours. They can send alerts to officers' mobile phones through a secure wireless network.

Another option is the body-worn cameras, which officers can use in low-light conditions or when faced with infrastructural challenges, like on board a cruise or inside a vehicle.

These cameras are also connected to officers' mobile phones and can automatically match faces to a remote database.

"The body-worn cameras allow roving officers on patrol within the checkpoints to accurately and swiftly detect persons-of-interest before they reach the immigration counters," ICA said.

Source: CNA/hz(ra)

Saturday, November 3, 2018

Departure levy at Malaysian airports

Travel, departure levy at airports

AVID traveller Shahida Sakeri will think twice about going overseas for her holiday next year when the departure levy on travellers leaving Malaysian airports is introduced on June 1.

The government has proposed a fee of RM20 per head for those departing for Asean countries and RM40 for other countries.

Shahida said since she was used to travelling solo, it might not affect her as badly as those travelling in a large group. 

“For my aunts and uncles with many children, they will now have to bear the additional costs,” she said.

“I want to see more facilities for the disabled at our tourist attractions, such as increasing accessibility at museums and parks,” she added.

Malaysian Association of Tour and Travel Agents president Datuk Tan Kok Liang, on the other hand, described the move as “disappointing”.

“It will not have any significant impact on domestic tourism as leisure travellers are on extreme budget constraints and very price sensitive.

“Domestic tourism can be improved by providing healthier tourism fundamentals, better tourism packages and capping on domestic airfares,” he said.

However, Tan welcomed the RM100mil grant for private companies to boost international tourist arrivals through marketing efforts, which he called a “good surprise”.

Malaysian Inbound Tourism Association president Uzaidi Udanis said the money collected from the departure levy could be used to promote inbound travel.

However, he also warned that the move might deter airlines from increasing connectivity from the country.

“If there is lower demand for outbound travel, airlines might not be interested in introducing new routes from the country,” said Uzaidi.

Malaysia Airlines in a statement said that any funds generated and channelled back to the development of the aviation industry in general would only be positive for the sector.

Budget 2019 also allocated RM20mil to the Malaysia Healthcare Tourism Council (MHTC) to promote the country’s medical tourism industry.

MHTC chief executive officer Sherene Azli said this would further propel Malaysia’s profile as a leading global destination for healthcare tourism.

“This will go a long way in bringing Malaysia’s healthcare tourism to new heights while making a significant positive economic impact on the nation,” she said.

~Courtesy of The Star~

S'pore Airlines to begin non-stop flights to Seattle next September

Singapore Airlines to begin non-stop flights to Seattle next September

Singapore Airlines (SIA) will begin non-stop flights to Seattle on Sep 3 next year, its fourth non-stop destination in the United States.

The move comes amid efforts by SIA to expand its operations and network reach in the US, where it already flies non-stop to San Francisco and New York, the airline said in a press release on Thursday (Nov 1). SIA will begin non-stop flights to Los Angeles on Friday.

“Our new non-stop flights to Seattle are another demonstration of our commitment to expand our operations in the important US market and grow our network reach," said SIA CEO Goh Choon Phong.

"The new services will also further strengthen the Singapore hub by providing customers faster and more convenient connectivity from key markets such as Southeast Asia, South Asia and Australasia to North America,” Mr Goh said.

The non-stop Singapore-Seattle flights will operate three times a week after it is launched in September next year, before increasing to four times per week the following month.

The Airbus A350-900 aircraft will be used on the route, fitted with 42 business class, 24 premium economy class and 187 economy class seats.

SIA will operate 53 flights per week to the US by December 2018, including 27 non-stop Singapore-US services. With the introduction of the new Seattle flights next year, the total frequency will increase to 57 flights per week.

The Singapore-Seattle tickets will be made available for sale progressively from Nov 7 through the various distribution channels, it added.

SIA resumed the world's longest commercial flight after five years last month, with a near-19 hour non-stop from Singapore to New York.

Singapore Airlines had abandoned the marathon Newark and Los Angeles routes in 2013 when high fuel prices made the use of four-engine Airbus A340-500 jets uneconomic.

Source: CNA/ic(aj)

Friday, October 12, 2018

Passengers ready for world's longest flight on S'pore Airlines

Passengers ready for world's longest flight on Singapore Airlines



The plane's interior features higher ceilings, larger windows and an extra-wide cabin. (Photo: AFP/Remy Gabalda)

Passengers were getting ready to board the world's longest flight on Thursday (Oct 11) - a marathon 19 hours in the air between Singapore and New York.

Two pilots, a special "wellness" menu and more than seven weeks' worth of film and television entertainment were expected to accompany travellers on the 16,700km journey to the Big Apple.

Singapore Airlines Flight SQ22 will use the long-range Airbus A350-900ULR, configured to carry 161 passengers - 67 in business class and 94 in premium economy.

For the flight crew - which also includes two first officers and a 13-strong cabin contingent - the work load will be broken up, the airline said, with each pilot having a minimum eight hours' rest during the flight.

But for passengers, the challenge will be what to do with all that down time up in the air.

For those not packing a weighty novel (or two), there will be 1,200 hours of audio-visual entertainment to choose from.

Dining options will include dishes the airline says have been selected to promote well-being in the skies, with organic dishes on the menu.

The cabin has higher-than-normal ceilings, larger windows and lighting designed to reduce jet lag - all part of an effort to lessen the stresses that can accompany almost a day on a plane.

"Research has shown that hydration and food intake are important factors (to consider), such as avoiding foods that cause gas or bloating as well as excessive alcohol," Rhenu Bhuller, a healthcare expert at consultancy Frost & Sullivan, told AFP.

"The biggest concern is Deep Vein Thrombosis from a combination of sitting for too long and also from dehydration," said Gail Cross, an associate consultant at the National University Hospital in Singapore.

"RACE BETWEEN AIRLINES"

The twin-engine plane that will make the journey uses a modified system that burns 25 per cent less fuel compared to other aircraft of a similar size, Airbus said.

The flight from the city-state to Newark Airport can take up to 18 hours and 45 minutes under normal weather conditions, but the pilots will have something in reserve in an aircraft capable of flying more than 20 hours non-stop.

Singapore Airlines originally flew the route for nine years using the gas-guzzling, four-engine A340-500 before abandoning it in 2013 because high oil prices made the service unprofitable.

But the carrier is hoping that the introduction of more fuel-efficient planes will set cash registers ringing even as crude prices soar above S$80.

Thursday's flight will top the current longest direct link between cities - Qatar Airways Flight 921 from Auckland to Doha, which takes 17 hours 40 minutes.

"It's turning out to be a race between a few airlines eyeing the longest routes inter-continentally," said Shukor Yusof of aviation consultancy Endau Analytics.

"They are hoping to capitalise and exploit a very niche market," he told AFP.

Facing increasingly strong competition in recent years, Singapore Airlines has consolidated its low-fare subsidiaries and is strengthening its premium segment.

"Ultra-long haul services comprise an important component of that strategy," an airline spokesman told AFP.

The company is the first airline in the world to operate the A350-900ULR plane. It received the first aircraft in September. Six more are due for delivery by the end of the year.

"We are optimistic about the demand for non-stop services to the US," the spokesman said.

Analyst Shukor, however, said it remained to be seen whether the airline and other operators of marathon flights can withstand the pressure from rising oil prices.

Source: AFP/zl

Singapore Jewel Changi Airport tenants to include A&W, Pokemon, Shaw Theatres

Jewel Changi Airport tenants to include A&W, Pokemon, Shaw Theatres



The return of fast food chain A&W, an 11-screen cineplex, a Pokemon merchandise store and other new-to-Singapore brands will be what travellers and local consumers can expect when Changi Airport’s mega retail and lifestyle development, Jewel, opens in the first half of next year.

A S$1.7 billion project, the 10-storey complex – consisting of five storeys above ground and five basement floors – will be home to more than 280 shops and food and beverage (F&B) outlets.

Jewel Changi Airport Development said on Thursday (Oct 11) that nearly 90 per cent of the sprawling 53,800 sq m leasable space has been taken up thus far.

Among those unveiled at a media briefing include A&W, which is returning to Singapore after more than 10 years. Its menu will be “the first of its kind in Asia” combining best-selling items from its restaurants around the world, including coney dogs, curly fries and a cream cheese burger from Japan.

Fans of Pokemon can also look forward to the game franchise's only permanent retail store outside of Japan. Apart from merchandise sold in Japan, the Pokemon Center Singapore will also be stocked with exclusive toys, stationery, trading cards and video games created just for Jewel.

F&B brands that are setting up shop in Singapore, and the region, for the first time also include Swiss artisanal chocolatier Laderach, Norwegian casual seafood restaurant Pink Fish and American fast food chain Shake Shack.

In addition, cinema-goers will be delighted as Shaw Theatres is set to open a cineplex with 11 screens, including a digital Imax theatre, Jewel Changi Airport Development’s head of leasing, Tan Mui Neo, confirmed at the media briefing.

Jewel will also be home to a long list of homegrown brands, including design retailer Naiise, gallery store Supermama and Tiger Beer which will be launching a first-in-the-world Tiger Street Lab at level 5 offering exclusive seasonal brews.

Local chef Violet Oon will open her largest restaurant to date – more than 350 sq m – offering local delicacies, such as dry laksa.

Meanwhile, Nike is planning its largest store in Southeast Asia spanning 1,000 sq m. The sporting giant will take up one of the 11 duplex, large-format stores in Jewel, together with Naiise and Shake Shack.

To be sure, Jewel, which began construction more than three years ago, is positioning itself as more than just a mall with shopping and dining options.

Apart from a distinctive dome-shaped facade made of glass and steel, other highlights include a sprawling 14,000 sq m rooftop park featuring play attractions, gardens and walking trails.

The mixed development, located in front of and directly connected to Changi Airport’s Terminal 1, will also be home to Forest Valley, Singapore’s largest indoor garden, and a 40m-tall indoor waterfall that will transform into a light and sound show at night.



Dining at Canopy Park. (Photo: Jewel Changi Airport Devt)

This aims to create a unique retail experience where shoppers can enjoy a seamless experience of nature and retail all under one roof, according to Jewel Changi Airport Development.

With travellers being more discerning about their destinations and their choice of airports for stopovers, there is a need to position Jewel as a “one-of-a-kind, multi-dimensional destination”, said its chief executive Hung Jean.

“We hope to showcase Singapore to the world, positioning it as the platform where local brands will be exposed to an international audience, while simultaneously bringing new and familiar global brands to Singapore.”

Ms Hung said Jewel, which will also be linked to Terminal 2 and 3 via air-conditioned pedestrian bridges, aims to welcome 40 to 50 million visitors a year. Of which, 60 per cent will likely be locals, and the rest made up of tourists.

Source: CNA/mn