Saturday, March 21, 2015

Fares increased for taxi, train and express bus services

Fares increased for taxi, train and express bus services

Be prepared to pay more for your public transport. The increase in taxi fares takes immediate effect while train and express bus charges will be raised on May 1 and May 15 respectively.

Budget taxis in the Klang Valley and Johor Baru will charge 25 sen per 200m and 25 sen per 36 seconds although the flagfall will remain at RM3 for the first kilometre.

This is a sizable increase as each budget taxi will get RM1.25 per km (from RM0.87 per km, up by 44%) and 42.67 sen per minute (from 28 sen per minute, up by 49%).

For example, a budget taxi that is stuck in traffic for an hour will take in RM25 (RM30 for those in Penang) from time-based charges alone, up from RM16.80 previously. This is likely to make taxi drivers more willing to face congestions.

Express buses will charge 2.1 sen more (or 22.5%) per km, setting the new fare at 11.4 sen per km.



Land Public Transport Commission (SPAD) chairman Tan Sri Syed Hamid Albar said taxi and express bus operators were facing rising costs, adding that the last fare review for both was in 2009.

“We took into account the needs of the operators and the public (in coming up with these new fares),” he told reporters at SPAD headquarters here.

Teksi 1Malaysia (TEKS1M) cabs – consisting exclusively of the brown Proton Exora – are the only taxis to have the flagfall rate raised from RM3 to RM4.

The hike in taxi fares does not cover airport limos and executive taxis (typically blue in colour), and is limited to Peninsular Malaysia.

According to SPAD, taxi fares would be reviewed each year based on operating cost changes.

Although the increase in fares took immediate effect, taxis could only charge the new rates after the meter had been recalibrated.

SPAD chief executive Mohd Nur Ismal Mohd Kamal said it would take one to two months for all taxis to use this new setting.

“There’s a panel of service providers they can go to. We have asked them to increase (operating) capacitym,” he said.

SPAD said that senior citizens, the disabled and children below 12 years old would continue to enjoy the 25% discount on express bus fares.

On train fares, Syed Hamid said SPAD had given its approval to KTM Bhd and Prasarana Malaysia Bhd to set new rates covering LRT, KTM Komuter, KTM Intercity and KL Monorail.

According to SPAD, the Ampang and Kelana Jaya LRT Line fares have not been reviewed for the past 19 and 17 years respectively. Monorail, KTM Komuter and KTM Intercity fares have remained the same for 12, 12 and 25 years respectively.

Mohd Nur said the fares of stage buses would not be increased now or in the near future.

“This is because low-income earners rely on stage buses for transport, and they cannot afford to pay more,” he said.

He added that the Government would cover stage bus costs.



~News courtesy of New Straits Times~

Wednesday, March 18, 2015

Changi voted world's best for 3rd year

Changi voted world's best for 3rd year


STERLING RECORD: This is the sixth time that Changi Airport has won the title at the World Airport Awards. Changi also won Best Airport for Leisure Amenities for the seventh time.

Changi Airport has been voted the World's Best Airport by travellers for the third year in a row at the 2015 World Airport Awards.

This is the sixth time that Changi Airport has won this title at the awards, held at the Passenger Terminal Expo in Paris.

Edward Plaisted, chief executive of Britain-based consultancy Skytrax, which organised the awards, said the repeat win was no surprise.

"Rather than dwell on earlier success, the airport continues to innovate and concentrate on making the customer experience in the airport environment the most enjoyable," said Mr Plaisted.

Changi Airport also won Best Airport for Leisure Amenities for the seventh time, thanks to its facilities such as music bar lounges, swimming pool and the in-terminal Ambassador Transit Hotel.

Changi Airport Group CEO Lee Seow Hiang said the recognition was "particularly pleasing", as it comes during significant development projects such as Terminal 4 and Jewel Changi Airport, which have had works taking place amid ongoing airport operations.

"We are most grateful to all our passengers and partners who have, nonetheless, continued to give us their strongest support," said Mr Lee.

The World Airport Awards is based on Skytrax's survey, which is widely recognised as the largest annual global airport customer satisfaction survey. The results are based on 13.02 million customer nominations across air travellers of 112 nationalities and include 550 airports worldwide.

The survey evaluates customer satisfaction across 39 key performance indicators for airport services and products, from check-in, arrivals, transfers, shopping, security and immigration to departure at the gate.

~News courtesy of Straits Times~